We started a
revolution in customer experience

Lucy is a bot that helps businesses ignite the Voice of the Customer to fuel actionable insights using state of the art conversational interactions.

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Customer Experience | Employee Engagement

We believe in understanding customers and elevating your brand. It's why we combine technology and human behavior to help drive better business outcomes. We create customized experiences for customers and promote employee loyalty.

CAPTURE FEEDBACK
MULTI CHANNEL COVERAGE

Don’t let customers hide in the dark. Let Lucy be the ears to your brand. Hear from your customers across multiple channels: In-Store, Facebook, Website, Email, and other Messaging Platforms.

Employee Engagement
RECOGNIZE EXCELLENCE

Great customer experience cannot be delivered without an all-star team. We have the tools to promote excitement into everyday work routine through incentive-based goals, celebrating employees and increasing sales.

SIMPLIFY DATA
REAL-TIME ANALYTICS.

Increase your bottom line with real-time analytics to understand business-critical insights & revenue drivers. Address customer journey touchpoints that need immediate attention...

DELIVER BRAND VOICE
COMMUNICATE WITH PERSONA

Create, edit, and manage customized conversational logs to include brand personality and tone.

MARKETING INTELLIGENCE
TAILORED AUDIENCES

Lucy captures every touch point of the customer journey to connect customers’ experiences. Create highly relevant remarketing campaigns by targeting custom groups of Lucy users.

OFFER REDEMPTION
BRING-BACK CUSTOMERS

With Lucy’s proprietary offer redemption process, eliminate duplicate coupons and leverage one-time use offer links to drive customers back into the store.